FAQs

What is the "marketplace"?

A marketplace is a place where people buy from people. It’s like a local market, but with one difference: you can buy and sell online without even leaving a room. More than that, here you can also find a job or order services from Nigerians that are close to you.

Do you have any stores?

No, as we are not a shop. XclusiveTrade is the marketplace — here you can sell your stuff, buy goods from real people, find a job or services you need. Any deal you make, you make with people. And we exist just to help you find each other.

Do you have a delivery?

No, we don’t. But you always can discuss with the seller a comfortable way of delivering.

How to post an advert on XclusiveTrade?

Posting ads on XclusiveTrade.ng is easy and fast, just take the following steps to proceed:

Click on + Icon

Complete all the information about your item such as titlecategoryregiondescriptionprice and add photos (at least three photos needed for cars and phones).

After filling out the required fields, click on “Submit” button.

Once you post your ad, you will be immediately redirected to our registration page (if you are not a registered user). You will have to fill out all the required fields and click on ‘Register’ button at the bottom of the page.

Your advert will be published shortly once moderation process is completed.

Once your advert is live, you will receive a notification email.

Be ready to receive numerous incoming calls from your potential buyers. Good luck with your sales!

What happens after I post my ad?

Our moderators will review your ad very carefully and if all the fields are filled out correctly, it will be activated shortly.

You can find your advert on our website only when it is approved by our moderators.

You will get a notification email when your advert is active. If there is something wrong with your advert, you will be notified about that and all the mistakes will be specified so that you can edit your advert correspondingly.

After publishing your advert, you can edit it again if needed and repost. Once done, your advert undergoes moderation before being activated on the website.  

You can delete or close your advert any time you want. You just have to click on Close button placed under the ad or click on the cross placed on the top right corner of the ad.

You shouldn’t publish adverts of the same content. They will be considered duplicates by our moderators and won’t go active on the website.

You can always manage your ads by logging in to your XclusiveTrade account and clicking on My Ads.

Posting rules

Following rules are required while you are posting adverts on XclusiveTrade:

Every advert must have a precise title.

Every advert should contain only unique images (taken by the seller and not downloaded from the Internet) without any contact information or watermarks.

Every advert must contain images.

Make sure you chose an appropriate category. Be attentive choosing a category for a job proposal and/or a resume.

The prices of your items must correspond to the real prices of similar products.

All posted products and/or services must be located in Nigeria.

All items and products must be legally permitted.

Each item for sale must be posted separately. You cannot post several products within one and the same advert.

Every advert must contain a brief and clear description.

Tips for creating an effective ad

If you really want to create a great ad, it is highly recommended to follow the instructions below:

Use a clear title which includes the name of the item you sell. Try to make your title appealing and eye-catching.

Set an appropriate price for your item so that the advert is approved. If the price is not relevant, it may be declined. Make sure to carry out some investigation of the prices for a particular item.

The description of your product must be informative enough and mustn’t contain any false information regarding your product or service.

Upload only unique and high-quality photos of your items taken by yourself and not downloaded from the Internet. The better photos you add, the more attractive your ad looks to the potential buyers and the more calls you receive.

Indicate correct contact details for the potential buyers/clients to be able to reach you easily. Try to respond all the incoming calls or to call back your customers once available.

Try to fill out all the fields of your profile page, as well as those of your advert, to let your customers dispose of all the necessary information about you as a seller and the products you sell.

The better rating you have on our website, the more chances you get to attract a lot of buyers. Remember that it is important to build trust in your business. Your rating depends on the number of positive/negative feedback received from your previous customers.

Make your advert as risk-free as possible. Underline that no prepayments are required and be ready to list those delivery services which presuppose payment on the delivery of the product ordered.

How long will my ads stay on the site?

Your ads remain on the site for 1-3 months (since the date of the last update) before they are automatically deleted or until you decide to deactivate them. Please note that you can update your ad if you haven’t sold your item.

How can I sell on XclusiveTrade?

Post your ads on XclusiveTrade fast, just take the following steps to proceed:

Notes: if you are not a registered user, the first step will be registration.

Click on the button "+";

Complete all the information (add at least 3 photos for cars and phones);

Choose a proper category, upload your photos and write a clear title with a full description of your item. After that, enter a fair price, select attributes and send your advert to review!

After filling out the required fields, click on "Post Ad" button;

When you've done all of these steps, our moderators will check your advert.

Once your advert is live, you will receive a notification email.

If there's something wrong, we'll specify all the mistakes you should edit.

That's all you need to do!

Welcome to our great XclusiveTrade Fam!

I've posted my ad but I can't find it on XclusiveTrade. Why?

At first, don't worry! If you've faced such a situation, we recommend:

Wait for a while before your ad passes the moderation. It's quite possible that our moderators are checking your advert and it will appear in search results within a few hours.

Check your inbox. There you will get a notification when your advert goes live. Also, if there is something wrong with your advert, we'll specify all the mistakes you should edit.

Important! If you make some changes in your advert, it must pass the moderation one more time. Temporarily we won't show it in search results.

You can always manage your ads, just sign in to your XclusiveTrade account and click on My Adverts.

 

Are there any rules concerning posting adverts on XclusiveTrade?

You must add a precise title for each advert;

Make sure you add brief and clear description without any false information;

Every advert should contain only unique images (taken by you) without any contact information or watermarks.

Make sure you choose an appropriate category. Be attentive choosing a category for a job proposal or a resume. If you mention the wrong category, we can't approve your ad.

The prices of your items must correspond to the real prices of similar products.

Indicate correct contact details, so that your potential customers could reach you easily. Try to respond to all the incoming calls or to call back your customers once it's possible.

All posted products and services must be located in Nigeria.

All items and products must be legally permitted (you can check the list of prohibited items here)

Publish all items for sale separately. There is a rule: “1 ad = 1 item”.

Create different adverts. If there are identical ads we consider them as duplicates and don’t approve.

How can I buy something on XclusiveTrade?

To enjoy shopping on XclusiveTrade, you need to follow our simple guide:

Search for the item

Use a search panel with filters and find what you need. We have over a million adverts, so you can choose exactly what you are looking for.

Contact a seller

You may chat on XclusiveTrade or call the seller via phone and set up a meeting face to face, discuss some details or negotiate about the price.

Take your item or order a delivery

We check our sellers carefully, but it's always better to check twice, right? Meet with the seller in a public place and be sure to pay only after you get the item.

Leave your feedback about the seller

Feel free to tell us about your experience: write your feedback on the seller's page. Other buyers will thank you one day ;)

How to leave feedback about the seller?

If you want to leave feedback, follow the instruction below:

Click on the button "Leave feedback", that you can find in each advert;

Provide detailed feedback about the seller (was your seller polite with you, are you satisfied with a purchase, etc);

* Note that all XclusiveTrade users will see your feedback.

Let's build a safe business community together!

 

Should I pay before or after?

We are the place that connects buyers and sellers and helps them to meet. You will make deals with different people, so it’s better to discuss such things with each seller directly.

However, we recommend not to send prepayment and not to pay in advance. You can set up a meeting face to face in a public place, review the product and — if you are satisfied — pay for it.

 

How can I protect myself from being scammed?

We are highly focused on security and try to solve any issues in short terms. Please, check the general tips on how to buy safely:

Meet with sellers face to face in a public place

Check out the item's quality and make sure that it lives up your expectations before you make payment.

Never give out your financial information that could be misused

Be attentive and avoid scams and frauds, such as fake payment services, fee requests or requests to use money transfer services.

Be careful and check the company's background twice

Don't submit any upfront fees for a job application;

Don't go to the remote or unfamiliar places for an interview;

Don't disclose any personal information like a bank account number or photocopy of your ID.

Use common sense

Please, avoid anything that appears too good to be true, such unrealistically low prices or promises of quick money.

 

How to find a job on XclusiveTrade?

With XclusiveTrade, finding work is no longer...work. You can find a job in all spheres from advertising and marketing to logistics and transportation.

You can select the category of Jobs and choose:

your preferred salary range;

type of job that you need ( full time, part-time, contract or internship);

convenient location

Also, you can upload your CV in the category of Seeking Work — CVs. To do this, follow the instructions:

Click on the button "+";

Сhoose category "Looking For Work — CVs" and suitable "Subcategory" (sphere);

Complete all relevant information, such as job type, employment status, previous work experience, skills etc;

After filling out all the fields, click on the "Submit" button.

and then employers will seek you out!

 

What are Premium Services?

 

Premium services are specifically designed tools for the sellers which help to promote the items more, to sell all the goods much faster and get even more clients.

 

How to find a candidate on XclusiveTrade?

Do you think that it's hard to find an ideal candidate? We're ready to break this stereotype!

To facilitate this task, do the following:

Choose the category "Seeking Work — CVs" and configure filters (location, gender, age, job type, expected salary, etc.)

That’s it! Now you can see a list of potential candidates!

Or you can post the vacancy and wait for candidates to apply! You can find step-by-step instructions here.

 

How to post a vacancy on XclusiveTrade?

You can publish a job vacancy in a few clicks:

Notes: if you are not a registered user, the first step will be registration.

Click on the button "Sell";

Сhoose category "Jobs" and suitable "Subcategory" (sphere);

Complete all relevant information, such as company name, job type, responsibilities, required work experience, skills, etc;

After filling out all the fields, click on the "Post Ad" button.

Once your advert is live, you will receive a notification email.

If there's something wrong, we'll specify all the mistakes you should edit.

Ideal candidates are waiting for you!